September 17, 2017
Focus on Organisational Culture in Digital Transformation
You might be ongoing a major digital transformation program that is focused on creating systematic…
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December 10, 2016
How Do Customer Experiences Differ from Each Other in Different Industries?
A short interview in Nordic Strategy Forum - Customer Experience in Riga, November 2016
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April 29, 2016
SSAB Wins Best Sitecore Website Award in Nordic
I was truly happy to receive the best Sitecore web site award in the Nordic…
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June 2, 2014
Customer Experience – Best Practices from Alko, Mehiläinen, CGI
Customer Experience Seminar in May 2014. Alko, Mehiläinen, CGI TalentVectia hold a customer experience seminar in…
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February 20, 2014
Customer Satisfaction Survey – 10 Steps to Get Concrete Actions
Many B2B companies are struggling to trigger corrective actions based on the customer satisfaction survey…
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