August 12, 2014
eCare Lowers 20% Costs and Increases Satisfaction by 20%
McKinsey eCare Article Short Summary I read an excellent McKinsey article about eCare (August 2014 |…
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October 30, 2013
6 Hours Lost Time Per Week – Bad Documentation
Ineffective documentation is the Biggest Waste of Time ? Bad documentation is a reason for…
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